Customer Service Expectations

Returns & Refund Requests:

We don’t do refunds or returns. see refund policy

Technical Support for Students:

Text us on Whatsapp and we’ll respond to you as soon as we can

Be direct + let us know what’s up in the first text lol thanks honeyyy. You can also voice note us mmkay!

Customer Inquiry?

Text us on Whatsapp and we’ll respond to you as soon as we can.

Be direct + let us know what’s up in the first text lol thanks honeyyy. You can also voice note us mmkay!

Media/Collabs/Etc?

Email contact@chrissymichelle.com and we shall get back to you when we can

Any text messages received about media/collabs/etc will be deleted, blocked, ignored, etc.

Respect for boundaries is beyond important. Let’s start off the relationship in a good way? Yes?

Group Q&A:

Chrissy Checks Group Q&A 1x per month.

Any updates to the business schedule such as “out of office” or on holiday will be presented on our website (footer) and sent out to students as an announcement.

VACATION/OUT OF OFFICE:

Students + Customers will see an OUT OF OFFICE message on the website if customer support is unavailable. We are a boutique small business. Thanks for understanding xoxo